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FREQUENTLY ASKED QUESTIONS & ANSWERS

The main  information

FOR YOUR RELAXING VACATION AT KUNZMANN‘S WELLNESS HOTEL

For your relaxing stay with us at KUNZMANN'S wellness hotel in Bad Bocklet, we have summarized the most important information and the most frequently asked questions and answers.
Do you have any further questions? We will be very happy to answer your open questions by phone at the telephone number +49 (0) 9708 78 0 or via e-mail to willkommen@kunzmanns.de.

Your questions - our answers

WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?

Your room is available from 3 PM on the day of arrival. On the day of departure, we ask you to vacate your room by 11 AM at the latest. Late departures are possible on request for an additional charge. You prefer an early check in or late check out? You can request these at the reception desk for an additional charge. Unused services from our packages can neither be refunded nor rebooked.

IS FREE PARKING AVAILABLE?

If you arrive with your car, there are several parking facilities directly in front of our hotel free of charge. You are also welcome to use our underground garage for a fee (subject to availability).

ARE E-FUELING STATIONS AVAILABLE?

You are coming to us with your electric car? Then our charging stations for electric cars are at your disposal and even free of charge for you as our guest.

DO YOU OFFER A PICK-UP SERVICE?

If you want to travel comfortably, just use our pick-up service. You will be picked up at your front door and driven directly to your vacation! Price on request.

WHAT ARE THE CANCELLATION CONDITIONS?

In the event of a cancellation, we will always endeavor to assign the room/offer reserved by you verbally or in writing to someone else. However, should we not succeed in doing so or only partially, we will charge as follows:

+ Until 31 days before arrival: free of charge
+ 30-15 days before arrival: 30% of the tour price
+ 14-7 days before arrival: 50% of the tour price
+ 6-0 days before arrival: 70% of the tour price

In case of early departure or no-show, 100% of the tour price will be charged. Changes and cancellations are accepted only in written form.

We recommend that you take out travel cancellation insurance with every reservation to save you unnecessary costs. For group bookings of 10 people or more, separate cancellation conditions apply.

WHAT ARE THE PAYMENT OPTIONS?

All offers and/or other services can be paid by EC card, credit card or cash on the spot. Discounts on offer prices are granted on wellness services as well as in the restaurant. A deposit for longer stays from 10 nights is requested.

ARE CURES ELIGIBLE FOR AID?

KUNZMANN'S Hotel is officially recognized and eligible for subsidies. All cures § 30 GewO as well as outpatient and inpatient preventive measures according to § 111 Sozialgesetzbuch V (social security statue book) can be carried out in our sanatorium.

ARE PETS ALLOWED?

After consultation and registration pets are welcome - the fee is 20.00 € per day and per animal in the brought basket without food. In case of gross contamination we allow ourselves to charge an additional cleaning fee.

Please understand that pets have no access to the restaurant GREGOR | 1926 and KUNZMANN'S Spa. Please feel free to take a seat on our terrace or at our bar instead. 

Kunzmann‘s from A-Z

We have summarized a lot of other important information about KUNZMANN'S Hotel in a brochure. You can download it free of charge. You will also find this brochure in your room at KUNZMANN'S Hotel.

To open the brochures you need the Adobe Acrobat Reader.

Neue Kraft schöpfen

Relax Tage

ZWEI ÜBERNACHTUNGEN
mit regionalem und vitalem Frühstücksbuffet

+ FOOT MASSAGE WITH FOOT PEELING
    approx. 20 minutes

romantic time-out

Time for two

TWO NIGHTS
with a regional and vital breakfast buffet

+ TWO x 4-COURSE-DINNER MENU
+ COUPLE TUB "RENDEZVOUS"
+ PRIVATE SPA

Find inner peace

Wellness time-out

FIVE NIGHTS
with a regional and vital breakfast buffet

+ FIVE x 4-COURSE-DINNER MENU
+ HAND AND FOOT MASSAGE
    approx. 20 minutes

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