FREQUENTLY ASKED QUESTIONS & ANSWERS
The main information
FOR YOUR RELAXING VACATION AT KUNZMANN‘S WELLNESS HOTEL
For your relaxing stay with us at KUNZMANN'S wellness hotel in Bad Bocklet, we have summarized the most important information and the most frequently asked questions and answers.
Do you have any further questions? We will be very happy to answer your open questions by phone at the telephone number +49 (0) 9708 78 0 or via e-mail to willkommen@kunzmanns.de.
Your questions - our answers
Your room is available from 3 PM on the day of arrival. On the day of departure, we ask you to vacate your room by 11 AM at the latest. Late departures are possible on request for an additional charge. You prefer an early check in or late check out? You can request these at the reception desk for an additional charge. Unused services from our packages can neither be refunded nor rebooked.
If you arrive with your car, there are several parking facilities directly in front of our hotel free of charge. You are also welcome to use our underground garage for a fee (subject to availability).
You are coming to us with your electric car? Then our charging stations for electric cars are at your disposal and even free of charge for you as our guest.
If you want to travel comfortably, just use our pick-up service. You will be picked up at your front door and driven directly to your vacation! Price on request.
In the event of a cancellation, we will always endeavor to assign the room/offer reserved by you verbally or in writing to someone else. However, should we not succeed in doing so or only partially, we will charge as follows:
+ Until 31 days before arrival: free of charge
+ 30-15 days before arrival: 30% of the tour price
+ 14-7 days before arrival: 50% of the tour price
+ 6-0 days before arrival: 70% of the tour price
In case of early departure or no-show, 100% of the tour price will be charged. Changes and cancellations are accepted only in written form.
We recommend that you take out travel cancellation insurance with every reservation to save you unnecessary costs. For group bookings of 10 people or more, separate cancellation conditions apply.
All offers and/or other services can be paid by EC card, credit card or cash on the spot. Discounts on offer prices are granted on wellness services as well as in the restaurant. A deposit for longer stays from 10 nights is requested.
KUNZMANN'S Hotel is officially recognized and eligible for subsidies. All cures § 30 GewO as well as outpatient and inpatient preventive measures according to § 111 Sozialgesetzbuch V (social security statue book) can be carried out in our sanatorium.
After consultation and registration pets are welcome - the fee is 25.00 € per day and per animal in the brought basket without food. For the final cleaning of suites and double rooms Superior, a final cleaning fee of 100.00 € will be charged, regardless of the length of stay.
In case of gross contamination we allow ourselves to charge an additional cleaning fee.
Please understand that pets have no access to the restaurant GREGOR | 1926 and KUNZMANN'S Spa. Please feel free to take a seat on our terrace or at our bar instead.
Kunzmann‘s from A-Z
We have summarized a lot of other important information about KUNZMANN'S Hotel in a brochure. You can download it free of charge. You will also find this brochure in your room at KUNZMANN'S Hotel.
To open the brochures you need the Adobe Acrobat Reader.
Gain new Power
Relax Days
TWO NIGHTS
with a regional and vital breakfast buffet
+ TWO x 4-COURSE-DINNER MENU
+ FOOT MASSAGE WITH FOOT PEELING
approx. 20 minutes
romantic time-out
Time for two
TWO NIGHTS
with a regional and vital breakfast buffet
+ TWO x 4-COURSE-DINNER MENU
+ COUPLE TUB "RENDEZVOUS"
+ PRIVATE SPA
Find inner peace
Wellness time-out
FIVE NIGHTS
with a regional and vital breakfast buffet
+ FIVE x 4-COURSE-DINNER MENU
+ HOT STONE MASSAGE
approx. 20 minutes